1. Introduction
At MWM Express, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is secure.
2. Information We Collect
- Personal Information: We collect personal information such as your name, address, email, phone number, and payment details when you use our services or create an account.
- Transactional Information: Details about the services you purchase, including shipping details and delivery information.
- Usage Information: Information about your interactions with our website, including IP addresses, browser type, and pages visited.
3. How We Use Your Information
- Service Provision: To process and deliver your orders, manage your account, and provide customer support.
- Communication: To send you updates, confirmations, and other communications related to your orders or services.
- Improvement of Services: To analyze usage trends and improve our services and website functionality.
- Marketing: To send promotional materials, offers, and information about new services, subject to your preferences.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except:
- Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential.
- Legal Compliance: When required by law or in response to legal requests, to protect our rights, property, or safety, or that of others.
5. Data Security
We implement a variety of security measures to ensure the safety of your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and Update: Access and update your personal information at any time through your account settings.
- Opt-Out: Opt-out of receiving marketing communications by following the unsubscribe instructions provided in the email.
- Delete: Request the deletion of your personal information, subject to certain legal exceptions.
7. Cookies
We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: mwmexpressjb@gmail.com
- Phone: +6013-200 7755
- Address: 147 & 149, Jalan Glasiar, Taman Tasek, 80200 Johor Bahru, Johor, Malaysia.
By using our website and services, you consent to our Privacy Policy.
